Frequently Asked Questions
We’re a locally operated cleaning services company servicing the Tri-Cities (Kennewick, Pasco, and Richland) and the surrounding areas.
From A to Z, Dr. Clean does it all! Contact Us
What staffing safety measures does Dr. Clean follow?
We conduct a thorough assessment before hiring any employee, including fingerprinting and a Federal and State background check. In addition, every employee must complete our in-depth training program that covers compliance (OSHA, EPA, HIPAA), safety, first aid, and more.
What contract periods and cleaning schedules are offered?
We do not require long-term contracts because we believe in earning your business month-to-month. We are flexible with your needs and will customize a plan that works for your specific business. We can customize your scope of work to include day porter services and nightly, weekly, or monthly deep cleaning as needed.
How do I get started?
Contact us online or call (509) 783-5053 and one of our expert janitorial specialists will give you a comprehensive and accurate quote within 48 hours.
What’s in the daily checklist?
To ensure that your facility has received the best possible service, Dr. Clean requires every supervisor to complete our exclusive 48-point daily checklist, every time we enter and exit your building. All areas of your property are checked, including walls and light switches, doors and vents, cabinets and chairs, and more. Our daily process guarantees that all items in your scope of work are completed and that your facility is secured at the time of our departure.
What does the supervisor inspection cover?
We send a supervisor to your facility with our 67-point quality assurance checklist. Every corner is checked and accounted for, including windows, baseboards, counters, walls, doors, wall hangings, and more. Our supervisor check ensures that the complete scope of our work is meeting your expectations across all areas of your facility, including exteriors, parking lot, conference rooms, janitorial closet, restrooms, break rooms, lobby, and entrances.
What measures do you follow to combat the spread of COVID-19?
We strictly adhere to the recommended CDC guidelines to curb the spread of coronavirus with our procedures for cleaning, sanitizing, and disinfecting high-touch areas. Our cleaning products are non-toxic and meet the highest health, safety, and cleaning standards.
Contact Dr. Clean for a Free Commercial Cleaning Quote
- Contact us today and one of our expert janitorial specialists will give you a comprehensive and accurate quote within 48 hours.
- 100% Satisfaction Guarantee | No Long-Term Contracts